Alpiko › Industries › Hotels and restaurants

Hotels and restaurants

Handle reservation and information questions in one place.

PROBLEM

Most common issue in this industry

1

Peak hours

Phones and messages can't be checked during service.

2

Frequently asked questions

Menu, parking, child-friendliness, opening hours.

3

Late-night messages

Questions from abroad arrive from different time zones.

SOLUTION

How Alpiko helps

Provides information

Menu, hours, location, and policies are answered from your knowledge base.

Collects requests

Collects date, party size, and contact details; you have the final say on approval.

Multilingual

Dashboard in 47 languages; replies are in the customer's language.

SAMPLE CONVERSATION

A conversation like this

This is an example, not a real customer. Replies are shaped by the information your business adds.

Alpiko assistant
Is there a table for 4 on Saturday evening?
I've got your reservation request. What time would you like to come, and could you share your name for contact?
20:30, Ayşe.
Thank you, Ms. Ayşe. Your request has been passed to our team; we'll let you know once it's confirmed.
CHANNELS

Which channels are available

Greyed-out channels aren't available yet and are pending approval.

Chat pageEmailTelegramWhatsApp and Instagram (Meta approval pending)Phone line (carrier process pending)
REQUIRED FEATURES

Used in this industry

Knowledge baseAppointment/reservation requestHuman handoff47 languages
GET STARTED

Start in 3 steps

1

Create an account

7 days free.

2

Add your information

Website, PDF or FAQ.

3

Try in Shadow mode

Review the answers first, then go live.

FREQUENTLY ASKED QUESTIONS

Questions on your mind

Does it confirm reservations?

It takes the request; you confirm the booking.

Which questions can it answer?

Hours, address, menu, and room questions, based on the information you add.

What happens when it doesn't know the answer?

It doesn't make things up; it hands the conversation off to a human.

RELATED SERVICES

Services used in this industry

Let Alpiko handle your work, save your time

Try free for 7 days. Setup takes a few minutes.