Ready in 3 steps
Enable chat
Your chat page is ready with one click in the dashboard.
Add your knowledge
Upload your site, FAQ, or PDF.
Share the link
Add it as a link, QR code, or widget on your site.
How the workflow looks for a business
- A customer asks for pricing in your website chat
- Alpiko answers from your knowledge base and collects an appointment request
- In the morning, you approve the request from the list
What's included with this service
Replies even at night
After-hours questions don't wait.
Collects appointments
Gets the preferred date from the customer and forwards it to you.
Hands off to a human
Doesn't make things up when unsure; hands off to you.
Which businesses is this service designed for?
How we approach security in this service
We don't treat security as an afterthought. Our measures specific to this service:
Doesn't make things up
Answers only using the information you provide; hands off to the team when it doesn't know.
Shadow mode
Before going live, you review the answers and test them with a 50-question benchmark.
Handoff rules
Conversations hand off to you via keyword, topic, and tag rules.
Never shares secrets
Never shares system instructions or data from other businesses.
What if it's asked something it doesn't know?
It doesn't make things up; it says “forwarded to the team” and hands off the conversation to you.
How does it look on my site?
As a small chat box or a link you can share.
24/7 support; message Alpiko Support for setup. Account changes are only made from the dashboard.
Other services
Let Alpiko handle your work, save your time
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