Live Survey
Q&A surveys via WhatsApp and phone; results on the dashboard.
Ready in 3 steps
Accept the agreement
Additional agreement and terms of use for surveys.
Write your questions
Add rating, multiple-choice, or text questions.
Send
Reach opted-in contacts using an approved template.
How the workflow looks for a business
- Survey invitation message is sent to opted-in contacts
- Contact replies YES, questions are asked in order
- Results in dashboard; downloadable as CSV
What's included with this service
Asks automatically
Asks questions sequentially in a fixed flow; AI does not make up answers.
Instant results
Average, distribution, and text responses; CSV download.
Opt-in and opt-out
Anyone who doesn't want to participate can opt out with a single word.
Which businesses is this service designed for?
How we approach security in this service
We don't treat security as an afterthought. Our measures specific to this service:
Agreement approval required
Surveys cannot be set up without approving the additional agreement and terms of use.
Opt-in and opt-out
Sent only to opted-in contacts; typing “stop survey” opts out.
Phone number hidden
Phone numbers are not displayed on the results screen.
Fixed flow
Questions are asked through a fixed flow without AI; answers cannot be made up.
Can I call anyone?
No. Only people with legal consent; you declare this in the contract.
Through which channels?
Via WhatsApp and phone.
24/7 support; message Alpiko Support for setup. Account changes are only made from the dashboard.
Other services
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