Trendyol questions
Accurate, fast, and consistent answers to product questions.
Ready in 3 steps
Connect your store
Connect with your Trendyol seller credentials.
Add product info
The assistant learns your product and shipping rules.
Approve drafts
Responses come to you and publish once approved.
How the workflow looks for a business
- A question like “Is it original?” appears on the product page
- Alpiko drafts a response
- You approve, the question is closed
Is the product original, what is the expiration date?
Hello, our products are original and invoiced; the expiration date is over 2 years. Happy shopping.
What's included with this service
Quick response
Reduces response wait time for questions.
One-time response
Since responses cannot be edited, you are asked first.
Consistent language
Same quality response for every question.
Which businesses is this service designed for?
How we approach security in this service
We don't treat security as an afterthought. Our measures specific to this service:
Drafts first
The response is one-time; it won't be sent without your approval.
Safe content
Does not include phone numbers, links, or redirects to other channels.
Encrypted key
Your store access key is stored encrypted.
Hand-off
Hands off questions it is unsure about to you.
Are responses sent automatically?
Remains as a draft until you approve.
Another marketplace?
Currently Trendyol only.
24/7 support; message Alpiko Support for setup. Account changes are only made from the dashboard.
Other services
Let Alpiko handle your work, save your time
Try free for 7 days. Setup takes a few minutes.