Alpiko › Services › WhatsApp assistant

WhatsApp assistant

Let your customers message on WhatsApp, Alpiko answers instantly.

WhatsApp assistant logo
SETUP

Ready in 3 steps

1

Connect your number

Connect your business WhatsApp number with your Meta account.

2

Train the assistant

Add your business info and test it with a 50-question dry run.

3

Try in Shadow mode

See the responses first, go live when you're satisfied.

A SAMPLE DAY

How the workflow looks for a business

  1. Customer asks about the campaign on WhatsApp
  2. Alpiko responds, takes down contact info
  3. Your team takes over or closes the conversation
WHAT WE OFFER

What's included with this service

24/7 response

Your customers are greeted at night and on weekends, too.

Bulk messaging and surveys

Send announcements and surveys to opted-in contacts with approved templates.

Easy hand-off

The bot pauses when you type, letting you take over the conversation.

WHO IT'S FOR

Which businesses is this service designed for?

Clinics and beauty centersStores and e-commerceReal estate and auto dealershipsEducational institutions
SECURITY AND CARE

How we approach security in this service

We don't treat security as an afterthought. Our measures specific to this service:

Official Meta infrastructure

Messages are sent via WhatsApp's official Business API; every incoming notification is verified.

Opt-in and opt-out

Messages are not sent to those who opt out (STOP); consent is mandatory for bulk messaging.

Time alert

Additional confirmation is required for bulk messages sent outside 09:00–17:00.

Encrypted key

Your account access key is stored securely and is not visible on screens.

Keys are stored encryptedBusinesses are isolated from each otherData is in the EU, in FrankfurtActions are loggedMessages are not used for AI training
FREQUENTLY ASKED QUESTIONS

Questions on your mind

All security information
Which number does it work with?

Your business WhatsApp number. Your existing customer chats appear in the inbox.

Are customer messages used for training?

No. Your messages are not used to train AI models.

Stuck?

24/7 support; message Alpiko Support for setup. Account changes are only made from the dashboard.

Support channels

Let Alpiko handle your work, save your time

Try free for 7 days. Setup takes a few minutes.