Alpiko › Services › Facebook Messenger

Facebook Messenger

Instant responses to messages on your Facebook page.

Facebook Messenger logo
SETUP

Ready in 3 steps

1

Connect your page

Log in with Facebook and select your page.

2

Add information

The assistant learns your page and business.

3

Go live

Try shadow mode first.

A SAMPLE DAY

How the workflow looks for a business

  1. An address question arrives on your page
  2. Alpiko writes the address and directions
  3. The conversation is saved in your inbox
WHAT WE OFFER

What's included with this service

Page messages

All incoming questions are answered.

After hours

Replies are sent at night as well.

Hand-off

If you type, the bot pauses.

WHO IT'S FOR

Which businesses is this service designed for?

Local businessesStoresService providersAssociations and institutions
SECURITY AND CARE

How we approach security in this service

We don't treat security as an afterthought. Our measures specific to this service:

Official authorization

With Facebook login, only your selected page is connected; you can revoke permissions anytime.

Doesn't make things up

Only speaks from your knowledge base.

Hand-off

If you type, the bot goes silent.

Shadow mode

You see the replies first.

Keys are stored encryptedBusinesses are isolated from each otherData is in the EU, in FrankfurtActions are loggedMessages are not used for AI training
FREQUENTLY ASKED QUESTIONS

Questions on your mind

All security information
Which page type?

Facebook business pages.

Does it work with Instagram?

They are separate channels; they use the same knowledge base.

Stuck?

24/7 support; message Alpiko Support for setup. Account changes are only made from the dashboard.

Support channels

Let Alpiko handle your work, save your time

Try free for 7 days. Setup takes a few minutes.